Military Benefits Browser

Government Employee's Compensation Act (GECA) - Death Benefits

The GECA provides compensation for the loss of earnings, medical care and other related benefits to federal employees injured in the course of employment or disabled by reasons of an industrial disease due to the nature of their employment.

For more details on GECA coverage, refer to the Labour website or call your GECA regional office.

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Workplace conflict, misconduct, grievances and complaints

Get help with handling conflict and misconduct in the workplace. Report an incident or submit a complaint. File a Canadian Armed Forces (CAF) grievance.

Your local Conflict and Complaint Management Services (CCMS) office will provide you with support if you would like to submit a formal complaint or are dealing with conflict.

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Conflict Solutions and Services

Conflict Solutions and Services (CSS) is a service that helps members of the Defence Team submit, track, and resolve complaints. If you experience or witness what you believe is inappropriate behaviour, you have the right to be heard and may also have the duty to report this behaviour.

Your local Conflict and Complaint Management Services (CCMS) office will provide you with support if you would like to submit a formal complaint or are dealing with conflict.

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Operations Foreign Service Premium

The Operations Foreign Service Premium (OPS FSP) is an allowance payable to a member in recognition of service on operations and to cover expenses not specifically covered by other allowances and benefits.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Base Pay Navigator

Through a series of questions, this module of the CAF Offer Military Benefits Browser will identify your military pay entitlement based on your selections. The information provided on this site is sourced from the most up to date CAF military pay tables but for current serving members it is recommended that you verify this information with your unit Orderly Room or Chain of Command.

If you have questions relating to your personal situation always consult the Chain of Command or the subject matter experts for current information.

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Military pay

Pay rates for all ranks, occupations, and types of service in the Canadian Army, Royal Canadian Air Force, Royal Canadian Navy, and Special Forces.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Allowances for Officers and Non-Commissioned Members

Specifically designed to compensate personnel for sporadic or continuous exposure to conditions not normally encountered by all CAF members, and therefore not considered in the calculation of fixed or base pay.

If you have questions relating to your personal situation always consult the Chain of Command or the subject matter experts for current information.

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Environmental Allowances

Environmental allowances are meant to compensate members whose military duties involve exposure to adverse environmental conditions that are not normally experienced by other members and to serve as an incentive to attract and retain members under such conditions.

If you have questions relating to your personal situation always consult the Chain of Command or the subject matter experts for current information.

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Special Allowances

Compensates for unique or special circumstances not covered by other allowances or base pay.

If you have questions relating to your personal situation always consult the Chain of Command or the subject matter experts for current information.

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Clothing Allowances

Compensates personnel who are required to wear civilian attire instead of a uniform due to the nature of their work.

If you have questions relating to your personal situation always consult the Chain of Command or the subject matter experts for current information.

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Payments to Serving CF Members or to Dependants of Personnel Deceased or Missing

The policy outlines various payments to serving Canadian Armed Forces (CF) members or dependants of personnel who are deceased or missing. Some of the specific payments mentioned in the policy include:

• Special Allowance for Dependants of Deceased Personnel
• Death Gratuity for Reserve Force personnel
• Payment in Lieu of Annual Leave
• Payment in Lieu of Accumulated Leave
• Payment in Lieu of Retirement Leave

These payments are designed to provide financial support to CF members or their dependants in specific circumstances such as death, retirement, or missing personnel. The details of each payment, including eligibility criteria and procedures for claiming, are outlined in the policy document.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Allowance - Loss of Operational Allowances (ALOA)

The intent of ALOA is to provide financial assistance for the economic loss of allowance(s) to an officer or non-commissioned member who becomes a military casualty and is no longer able to serve in the Special Duty Area (SDA) or Special Duty Operation (SDO).

For more information on ALOA, contact Director Pay Policy and Development 3 (DPPD 3) at 613-995-2071.

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Military Foreign Service Instructions

The intent of the allowances and benefits under the Military Foreign Service Instructions is to recognize and to facilitate a member's service outside Canada while occupying a position specifically intended for service outside Canada to ensure that, as much as possible, members should be neither better nor worse off than their counterparts serving in Canada.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Operation Allowances

The intent of the allowances and benefits in this section is to assist a member on a deployment.

If you have questions relating to your personal situation always consult the Chain of Command or the subject matter experts for current information.

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Meal Allowance

The intent of a meal allowance under this section is to assist with the additional food costs arising as a result of service outside Canada.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Shelter and Related Provisions

The intent of this section is to outline the allowances and benefits designed to ensure that, wherever possible and practicable and allowing for local conditions, a member can acquire suitable accommodation at the post for the member and the member's dependants that is generally comparable to but does not necessarily equal to the size and nature of the accommodation the member would have obtained in Canada and that a member is only responsible for one set of accommodation and utility expenses during the member's deployment or assignment.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Travelling and Dependant Care Expenses for Dependants on Briefing Programs and Foreign Language Training

The intent of this section is to provide financial assistance to members for their spouse or common-law partner and/or dependants who have been authorized Foreign Language Training, or have been authorized to attend official briefings before or after a posting/attached posting.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Dependant's Health Care Expenses

The intent of this section is to provide financial assistance under the terms and conditions prescribed in FSDs 38, 39, 41 and 42 to members who incur dependant health care expenses outside Canada which exceed those permissible under the Comprehensive Coverage of the Public Service Health Care Plan or the CF Dependants' Dental Care Plan.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Special Dependants

The intent of the policy in this section is to assist a member to obtain special dependant status for a person and to inform the member of the entitlements in regards to that special dependant.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Relocation Expenses for a Person Qualifying as a Dependant or Special Dependant During Posting

The intent of the allowances and benefits in this section is to assist a member whose status changes during a member's posting when the member marries or enters into a common-law partnership, is granted guardianship or custody of a child or has a person designated as a special dependant.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Daycare Assistance

The intent of Daycare Assistance is to provide financial assistance to single or working parents who incur expenses for their children to attend accredited daycare or day-nursery institutions, which are in excess of costs for similar facilities in Ottawa.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Coverage, Eligibility and Access to Health Care

All Regular Force personnel are covered by the Spectrum of Care from the time of enrolment to the effective date of release from the CAF. Reserve Force personnel are covered only during specified periods of eligibility based on their duty status and the relatedness of their illness or injury to military service

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Comprehensive Medical Care Services

Comprehensive medical services available to Canadian Armed Forces (CAF) members under the Spectrum of Care.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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About the Spectrum of Care

The CAF provides its members with comprehensive health care comparable to that guaranteed to all Canadian citizens under the Canada Health Act.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Supplemental Health Care

In addition to the comprehensive coverage, supplemental health care benefits will include:

• CAF Drug Benefits
• Vision Care Benefits
• Miscellaneous Expense Benefits

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Occupational Health Examinations

All statutory or regulatory mandated occupational health and occupational dental examinations are covered.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Preventive Medicine Services

All preventive medicine services required to ensure the acceptable working conditions for Canadian Armed Forces members.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Health Promotion Activities

Health Promotion activities including, but not limited to addiction awareness and prevention, injury prevention, nutritional wellness, social wellness and promotion of healthy lifestyles.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Exclusions and Limitations to Health Services

Limitations on the type, level and frequency of services will be applied by the Senior Medical Authority based on selection criteria and guidelines developed by the Surgeon General. These limitations are designed to ensure that a comprehensive range of appropriate medical services are provided to eligible persons based on professionally assessed need.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Access to Care and Mental Health Services

Canadian Forces Health Services provides mental health care to CAF members at local CAF medical centres. The first point of contact for many CAF members who are experiencing mental health difficulties is their primary care clinician. Primary care clinicians will provide assessment and treatment of mental health issues or will refer the member to the most appropriate resource.In the event of a crisis, or if a CAF member needs immediate care, mental health services can be accessed through walk-in service available at local CAF medical centres.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Comprehensive Dental Care Services

The Canadian Armed Forces (CAF) (through the Canadian Forces Dental Services) provides comprehensive dental care, as defined in Queen's Regulations and Orders (QR&O) 35.01, to entitled personnel. Levels of dental care range from urgent dental care to operational dental fitness care and oral health dental care. Dental Care is delivered by a complement of general practitioners and specialists in a managed setting utilizing priorities for care, selection criteria and evidence-based guidelines.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Dependants' Dental Care Plan (DDCP)

The DDCP provides coverage for specific services and supplies that are not covered under a provincial health or dental care plan.

For more information on the DDCP, contact the unit Orderly Room.

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Pensioner's Dental Service Plan (PDSP)

The PDSP is intended to provide coverage to Eligible Pensioners for specific dental services and supplies that are not covered under a provincial or territorial health or dental care plan.

For more information on applying for the Pensioners' Dental Services Plan, visit the PDSP website, or Directorate Pension and Social Program (DPSP), or the Government of Canada Pension Centre at 1-800-267-0325.

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Reserve Dental Care Plan (RDCP)

As a part of the Reserve Health Benefit Plan, some Reserve Force members and their dependants are eligible to participate in the Reserve Dental Care Plan (RDCP). The RDCP provides coverage for specific services and supplies that are not covered under a provincial health or dental care plan.

For more information on the RDCP, please refer to the above link and/or contact the unit Orderly Room.

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Canadian Forces Leave Policy Manual (CFLPM)

Annual leave is an entitlement. The purpose of annual leave is to sustain initiative and enthusiasm and to encourage the physical and mental wellbeing of CF members by providing periodic opportunities for rest and relaxation.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Leave Transportation Assistance (CBI 209.50)

The purpose of Leave Travel Assistance is to reimburse Canadian Forces members for some expenses paid because of travel on leave to meet a family member.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Relocation Benefits

This directive contains information regarding the benefits and applicable funding available to relocate CAF members, their dependants (if applicable) and their household goods and effects ((D) HG&E). It provides options to CAF members within a policy framework to allow them to choose specific relocation benefits.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Canadian Armed Forces Relocation Directive

This directive contains information regarding the benefits and applicable funding available to relocate CAF members, their dependants (if applicable) and their household goods and effects ((D) HG&E). It provides options to CAF members within a policy framework to allow them to choose specific relocation benefits.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Intended Place of Residence (IPR)

When a serving Canadian Armed Forces (CAF) member is deceased, IRP benefits may be provided to the CAF member's dependants as though they were a CAF member with 10 or more years of Regular Force service.

To initiate a request for a move, the point of contact is the Release Section of the closest CAF Base. For assistance in obtaining contact information for the Release Section, inquire through the Family Information Line at 1-800-866-4546.

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Transportation and Travelling Expenses

209.30(1) (Benefits) Section 35(2) of the National Defence Act authorizes the Treasury Board to determine and regulate the payments for the duty travel expenses of Canadian Forces members.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Defence Counsel Services

To provide the legal services prescribed at Queen's Regulations and Orders (QR&O) article 101.20(2) to persons subject to the Code of Service Discipline charged or liable to be charged under that Code.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Victims and Survivors of Service Offences

The military justice system can be unfamiliar and possibly intimidating to some victims and survivors. This is why it is important that victims and survivors of service offences have access to information about the military justice system, their role within it and the resources available to support them.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Service Estates

On behalf of the JAG, the Estates and Elections Section of the Directorate of Law/Compensation, Benefits, Pensions & Estates carries out the administration and disbursement of military Service Estate entitlements in relation to Canadian Armed Forces members who die while serving full time in the Canadian Armed Forces (CAF).

For more information contact: JAGEstates-SuccessionsJAG@forces.gc.ca

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Planning Ahead: Wills and Estate Planning

Estate planning is the whole process of arranging your personal affairs in contemplation of your death or mental/physical incapacity. Proper estate planning will ensure that your family members have less to worry about in these circumstances.

For further information, please contact the Canadian Armed Forces Transition Group Headquarters toll free at 1-800-883-6094.

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Logistik Unicorp Clothing System

Logistik Unicorp is 100% responsible for your uniform program, handling everything from design and procurement, to manufacturing, to delivery.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Active Members - CAF Pension

Here you will find answers to the most commonly asked questions related to the Canadian Armed Forces (CAF) Pension Plans.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Retired Member - CAF Pension

Learn about the pension benefits available to you upon your retirement.

For more information, contact the Pension Center: https://www.tpsgc-pwgsc.gc.ca/fac-caf/cntctns-cntctus-eng.html

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Prospective Member - CAF Pensions

Find information about the Canadian Armed Forces pension plans if you are interested in joining the Canadian Armed Forces.

If you have questions contact your local Recruiting Centre.

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The Guide to Benefits, Programs, and Services, for Ill, Injured, or Deceased CAF Members, Veterans and their Families

The purpose of The Guide is to provide serving and retired Regular and Reserve Force members as well as their families with an overview of benefits, programs and services to which they may be entitled in the event of a member becoming disabled, ill, injured or deceased while serving in the Canadian Armed Forces (CAF).

For further information, please contact the Canadian Armed Forces Transition Group Headquarters toll free at 1-800-883-6094.

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Survivor / Children - Canadian Armed Forces Pensions

Find information about the Canadian Armed Forces pension plans as a survivor of a deceased plan member.

To get more information contact your nearest CAF Transition Centre.

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Special Allowance - Dependants of Deceased Personnel

When a member as defined in Section I of the Military Foreign Service Instructions for members serving outside Canada and Section 1 of the Isolated Post Instructions for members serving at isolated posts dies, or is presumed to have died, a Special Allowance shall be paid to the spouse or common-law partner, or persons undertaking the care of the member's dependent children.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Leave Entitlement - Payment to Service Estate

When an officer or non-commissioned member of the Regular Force or of the Reserve Force on Class B or C Reserve Service dies or is presumed to have died, an amount equal to the value of the unused earned leave to which the member had an entitlement at the time of death or presumed death shall be paid to the service estate.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Veterans Affairs Canada - Death and bereavement programs

Support to families of a deceased Veteran or a member of the CAF or RCMP.

If you have questions contact Veterans Affairs Canada.

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Military Funeral, Burial, and Ceremonial Events

Various funeral and burial honours are available depending on the status and wishes of a Canadian Armed Forces (CAF) member or their family. The 2 main types of funerals and burials at the National Military Cemetery of the CAF are military funerals with honours and military presence burials.

Mailing address:
National Military Cemetery of the Canadian Armed Forces
Directorate of Casualty Support Management
National Defence Headquarters
101 Colonel By Dr
Ottawa ON K1A 0K2

Telephone
Toll free: 1-800-883-6094
National Capital Region: 613-995-1457
Worldwide via the Military network: CSN 995-1457
TTY/TDD: 1-800-467-9877
Email: NationalMilitaryCemetery-CimetiereMilitaireNational@forces.gc.ca

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Apply for a Military Burial

If you wish to be buried at the National Military Cemetery (NMC) of the Canadian Armed Forces (CAF), you may have a maximum of 2 persons per plot. Both individuals must meet the eligibility criteria and a plot will only be assigned if there are remains to be placed into it.

Mailing address:
National Military Cemetery of the Canadian Armed Forces
Directorate of Casualty Support Management
National Defence Headquarters
101 Colonel By Dr
Ottawa ON K1A 0K2

Telephone
Toll free: 1-800-883-6094
National Capital Region: 613-995-1457
Worldwide via the Military network: CSN 995-1457
TTY/TDD: 1-800-467-9877
Email: NationalMilitaryCemetery-CimetiereMilitaireNational@forces.gc.ca

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Military headstones

Headstones in the Canadian Armed Forces (CAF) are designed after those from the first and second world wars. Even though you can personalize your headstone, it's important that it still meets the customs and traditions of the CAF. Headstones can be made in either English or French, and may also be billigual.

Mailing address:
National Military Cemetery of the Canadian Armed Forces
Directorate of Casualty Support Management
National Defence Headquarters
101 Colonel By Dr
Ottawa ON K1A 0K2

Telephone
Toll free: 1-800-883-6094
National Capital Region: 613-995-1457
Worldwide via the Military network: CSN 995-1457
TTY/TDD: 1-800-467-9877
Email: NationalMilitaryCemetery-CimetiereMilitaireNational@forces.gc.ca

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Canadian Armed Forces Professional Development Framework

Professional Development is sequenced throughout an individual's CAF career to impart skills, knowledge and attitudes necessary to rank and responsibilities and to allow each member to exercise sound judgment.

If you have questions contact your Chain of Command or Orderly Room.

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Military Universities, Schools and Training Establishments

Programs at the Canadian Defence Academy (CDA) institutions and other (CAF) schools and training centers.

If you have questions contact your Chain of Command or Orderly Room.

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Learning (Military Education and Training)

Military education and training opportunities, including paid education.

If you have questions contact your Chain of Command or Orderly Room.

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Canadian Forces Leadership and Recruit School

The Canadian Forces Leadership and Recruit School (CFLRS) conducts basic training for officers and non-commissioned members joining the Regular Force component of the Canadian Armed Forces.

Contact your local Recruiting Centre, Personnel Selection Officer or your Chain of Command.

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Professional Development

Tools, training and courses to develop your career in the Canadian Armed Forces (CAF).

If you have questions contact your Chain of Command or Orderly Room.

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Reimbursements and Allowances

Paid education in the Canadian Armed Forces, refunds for you or your family, and international schools for your child if your family is relocated.

If you have questions contact your Chain of Command or Orderly Room.

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High School Education Initiative

Complete your high school diploma in the Canadian Armed Forces through the High School Education Initiative.

If you have questions contact your Chain of Command or Orderly Room.

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CAF Indigenous Summer Programs

The CAF offers unique educational programs and entry plans for Indigenous Peoples.

If you have questions contact your Chain of Command or Orderly Room.

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Canada's Reserve Force

Information about the Reserves, including jobs, services and benefits for reservists and financial support available to their civilian employers.

Contact your local Recruiting Centre, or your Chain of Command or Orderly Room.

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Pension and Benefits for Reservists

Medical and dental benefits, pension plan, compensation for illness and injury, and student loan assistance for reservists.

Contact your local Recruiting Centre, or your Chain of Command or Orderly Room.

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Reservist Employer Support Services

Learn how to talk to your employer or educator to get the support that you need, nominate your employer or educator for recognition, or request additional help.

Contact your local Recruiting Centre, or your Chain of Command or Orderly Room.

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Basic Training

Prepare for mandatory training as a new recruit to the Canadian Armed Forces (CAF).

Contact your local Recruiting Centre, Personnel Selection Officer or your Chain of Command.

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Second Language Training in the Canadian Armed Forces

Autonomous Language Learning in Interaction with Elements in Synergy (ALLIES) is a language learning application developed by the Canadian Defence Academy.

If you have questions contact your Chain of Command or Orderly Room.

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Defence Learning Network

The Defence Learning Network or DLN provides the members of the Department of National Defence and the Canadian Armed Forces (CAF) with a corporate on-line Learning Management Platform called the DLN.

If you have questions contact your Chain of Command or Orderly Room.

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Canada School of Public Service

The Canada School of Public Service leads the government's enterprise-wide approach to learning by providing a common, standardized curriculum that supports public servants through key career transitions, ensuring that they are equipped to serve Canadians with excellence.

Get support from our Client Contact Centre, share your feedback or find a learning centre in your region.

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International Education and Training

Training courses and facilities at home and abroad for Canadian Armed Forces (CAF) members and foreign militaries.

If you have questions contact your Chain of Command or Orderly Room.

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Recognition - Medals and Awards

Canadian military honours and recognition, including orders, decorations, medals, insignia, departmental awards and memorials.

If you have questions contact your Chain of Command or Orderly Room.

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CAF Transition Group

In coordination with our valued partners, Canadian Armed Forces Transition Group's (CAF TG) mission is to deliver personalized, professional, and standardized services and programs to CAF members and their families to enable seamless transition to post-military life, with special attention provided to ill and injured personnel, their families, and the families of the deceased.

To get more information contact your nearest CAF Transition Centre.

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Transition from Military to Civilian Life

Canadian Armed Forces and Veterans Affairs Canada are working together to help you on the path to civilian life and the civilian workforce.

To get more information, visit your local transition centre or contact the Canadian Armed Forces Transition Group.

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Locate your closest Transition Centre

There are Transition Centres across the country where members and their families can seek information, services, and support from Military to Civilian transition subject-matter experts.

To get more information, visit your local transition centre or contact the Canadian Armed Forces Transition Group.

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Military transition events calendar

The Directorate of Transition Services and Policy Engagements and Partnerships Sections has launched a new calendar to promote and connect the transitioning military population with employment, education, training and information opportunities. Events that promote opportunities for development, learning and networking are all welcomed.

If you are a non-profit, government organization, employer or have a CAF/Veterans Affairs Canada event to promote, please fill out this form and promote your support to transitioning members!

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My Transition App

The Canadian Armed Forces Transition app has been designed to assist all military members in their transition to civilian life and the civilian workforce.

Download the app here

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Translate your military skills, training, and experience to civilian equivalencies

The skills, training and experiences you've accumulated during your military career are turned into highly sought after equivalencies for civilian jobs. There are two Military to Civilian online databases that will:

• Translate your military skills, training, and experiences to civilian equivalencies; and
• Equate your military occupation with a variety of parallel civilian careers.

Click here to access the military-civilian translation databases.

Find an equivalent civilian career - MNET Equivalency Tool

My Skills and Education Translator tool - MySet Education Tool

Jobs for veterans - Find job opportunities using Job Bank.

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Take Transition Training

The training will provide you with the knowledge, skills, and resources to support continued and continually improving well-being throughout your transition process and beyond.

To get more information, visit your local transition centre or contact the Canadian Armed Forces Transition Group.

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Military Release Process

Voluntary, compulsory, medical and Reservist release from the Canadian Armed Forces (CAF).

To get more information, visit your local transition centre or contact the Canadian Armed Forces Transition Group.

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CFMWS Health Promotion Program

PSP Health Promotion staff envision a healthy, equitable, diverse, and operationally ready CAF where all members can thrive. We bring this vision to life by working collaboratively with the CAF community and other stakeholders to take action on the determinants of health.

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Canadian Forces Morale and Welfare Services

Providing programs and services for CAF members, Veterans and their families in your community, and across the nation.

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CFMWS Support Services

We're here to help serving members, Veterans and their families to juggle work, operational requirements and family responsibilities.

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CFMWS Health and Wellness

We are here to support your overall wellness, from mental health to physical health and everything in-between.

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CFMWS Sports, Fitness and Recreation

Personnel Support Programs (PSP), a division of CFMWS, includes fitness, sports, recreation and health promotion, which play integral roles in this endeavour.

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Chaplain Services

CAF Chaplains can meet your needs by providing spiritual and/or religious care, guidance and counselling, by providing an active, personal and supportive presence, and by assisting in understanding and clarifying one's theological, moral, and ethical views.

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Positive Space

The Defence Team Positive Space Program aims to foster a safe and inclusive work environment for everyone, including members of the Two-Spirit, Lesbian, Gay, Bisexual, Transgender, Queer, Intersex+ communities.

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CFMWS Families

Our support to military families focuses most intently on those in our military family community who are most vulnerable and adversely impacted by the conditions of military life. It's for this reason many of our services focus on spouses, children and parents.

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CFMWS Family Information Line

This is a confidential, personal, bilingual and free service offering information, support, referrals, reassurance and crisis management to the military community.

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CFMWS Relocation

Information and services to support your family through relocation.

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CFMWS Deployment

We are here to help you through all phases of your work-related absence by providing information, resources and linking you to your local MFRC / MFS service provider.

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CFMWS Releasing from the Military

Many resources are available for CAF members, Veterans, and their families depending upon your specific needs.

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CFMWS Education Services

Discover education resources tailored to your military family relocation, whether you're changing provinces or preparing to return from an OUTCAN posting. Get support as you and your children change schools or need education assistance to adapt to your new school location. Find second-language training courses and get information for Canadian Armed Forces families on how to apply for universities, plan a gap year, access scholarship and tuition information, and access tutoring and at-home learning supports.

To display community-specific information, please select your location

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Employment for Military and Veteran Spouses

Explore employment services customized for spouses/partners of CAF members and spouses/partners of Veterans. Search the online job bank, build your business, take a virtual course, access career advice, and get support for job relocation, including to the U.S. and Europe.

• Find a Job
• Career Development
• Entrepreneurs
• Career Relocation

Check out all that MFS can offer to help you achieve your professional goals.

Begin connecting with employers - Search the MSEN job bank

Contact us at employment@cfmws.com

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Support Our Troops

Support Our Troops helps members, Veterans and their families overcome extraordinary challenges as a result of military service.

• Emergency Financial Assistance
• Special Needs Grants
• Ill and Injured Support
• Education
• National Summer Camps Program
• Community Development Grants
• Region-Specific Grants

To display community-specific information, please select your location

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CF1 Card - Rewards Discounts Services

The CFOne Card offers rewards, discounts and services to all members of the Canadian Armed Forces Community. It is the one card you need to access programs and services delivered by Canadian Forces Morale and Welfare Services (CFMWS).

Discover the Benefits

Don't have a CFOne Card? Register here

CFOne Member Customer Service Centre

Phone: 1-855-245-0330 (toll free)

• Monday to Friday, 7:30 a.m. – 10 p.m. ET
• Sat-Sun 9:00 a.m. to 5 p.m. ET

Email: CF1FC@cfmws.com

Mail:
CFOne Membership Office
Canadian Forces Morale and Welfare Services
4210 Labelle Street
Ottawa, ON, Canada K1A 0K2

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CFMWS Finance and Insurance

Set financial targets that align with your military life stage, with advice, investments and insurance designed for those in active service, military spouses, family and veterans.

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CFMWS SISIP Financial Advantage

Providing trusted financial products and services to Canadian Armed Forces Members, Veterans and their families.

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CFMWS Financial Planning and Investment

Match your personal, career and retirement values to your money goals to put more money in your pocket today and save big for tomorrow.

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CFMWS Financial Counselling

Get confidential support from experts embedded in the military community, so you can stop worrying about money.

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CFMWS Personal and Business Banking

Discover banking that serves your military life, with no-fee banking, no annual fee credit card options, rewards and optimized mortgage and lending rates, even when you relocate.

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CFMWS SISIP Financial Client Support

Whether you need advice related to insurance, financial planning, investments or financial counselling, we are available to serve you.

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CFMWS Financial Resources

Knowledge and experience to help you make the right choices.

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CFMWS Insurance

Security is knowing your family's livelihood is protected. Contact an advisor to complete an Insurance Needs Analysis. An advisor will help you choose your plan.

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CFMWS For the Extended Defence Team

We are expanding our products and services to our Extended Defence Team (RCMP, Coast Guard, DND, Staff of the Non-Public Funds, Canadian Forces).

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Military Housing

Military housing, locations across Canada. Types of homes available, who qualifies and how to apply.

Our Housing Services Centres at military housing locations are your first point of contact for housing information.

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Military Family Resource Centres

Located on Canadian Armed Forces Bases and Wings local Military Family Resource Centres (MFRCs) are the hub of military communities. MFRCs provide programs and services that empower and encourage strong, independent individuals and families.

Connect to Your CAF Community Military Family Resource Centre.

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Second Career Assistance Network (SCAN)

The purpose of SCAN is to assist military personnel in planning and preparing for retirement from the CAF and in the transition to civilian life. SCAN services include: Long Term Planning (LTP) seminars; transition seminars; career transition and job-search-related workshops; individual counselling; administration of a career interest inventory a questionnaire designed to assist members consider potential options for post-military employment; and the provision of a reference library. SCAN is the main program through which the CAF makes general transition services available to CAF members.

CAF members interested in participating in SCAN services should contact their local Base/Wing Personnel Selection Officer.

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The Canada Company Scholarship Program

The Canada Company's Scholarship Program's aim is to recognize the sacrifice of Canada's military members made in service to our country, and to honour their legacy through the children they have left behind. It includes children of military members who passed away due to PTSD. Eligible children receive $4,000.00 a year, for a maximum of four years, in scholarship for their college or university education.

For more information email info@canadacompany.ca

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Canadian Armed Forces Transition Group (CAF TG) Military Career Transition Services

Recognizing the commitment and sacrifice of Canadian Armed Forces (CAF) members and theextraordinary demands and challenges of the military lifestyle, the CAF makes military career transitionprograms and services available to members to assist in their transition to civilian life.

CAF TG Military Career Transition Services are a suite of programs and services for transitioningCAF members, including some programs available exclusively to medically releasing members.Programs include: Second Career Assistance Network (SCAN), Career Transition Workshops, theVocational Rehabilitation Program for Serving Members (VRPSM), and the Federal Public ServiceEmployment – Priority Entitlement for Eligible 3(a) or 3(b) Released Canadian Armed ForcesMembers. For more information, refer to https://www.canada.ca/en/department-national-defence/services/benefits-military/transition.html In that link, the ‘My Transition Guide: Transitioning fromMilitary to Civilian Life' can also be found. It can also be found at this link https://www.canada.ca/en/department-national-defence/corporate/reports-publications/transition-guide.html

The CTAP suite of programs falls under the policy and program management authority of theDirectorate Casualty Support & Management (DCSM).

Email:
CAFTG-GTFAC@forces.gc.ca

Telephone CAF TG HQ/Director Casualty Support Management (DCSM) at 1-800-883-6094 from 0800 hours to 1700 hours (8 a.m. to 5 p.m.), Monday to Friday, Eastern Standard Time (EST). Voicemail will be active at all other times. All calls are confidential and telephone messages will be returned on the next business day.

To reach CAF TG from outside of Canada, call collect at 613-992-0307.

In writing:
Canadian Armed Forces Transition Group
Major-General George R. Pearkes Building
National Defence Headquarters
Ottawa, ON K1A 0K2

Internet:
www.canada.ca/en/department-national-defence/services/benefits-military/health-support/casualty-support.html

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Posting to CAF Transition Group (CAF TG) and the Service Personnel Holding List (SPHL)

A posting to the CAF TG provides an ill or injured CAF member with the opportunity to focus on recovery and rehabilitation, with the primary aim of returning to duty. The posting of ill and injured members to the CAF TG also allows Commanding Officers (COs) to focus on unit operational imperatives, with a secondary possibility that a vacant position may be filled via the posting process by the ill or injured member's career manager.

For further information on the CAF TG, please contact the nearest TC, or CAF TG HQ toll free at 1-800-883-6094.

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SISIP Financial Services (SISIP FS)

As a division of the Canadian Forces Morale and Welfare Services (CFMWS) since 1969, SISIP FS provides tailored and unbiased financial solutions, suited to meet the needs of serving and former members of the Canadian Armed Forces (CAF) community. Conveniently located at major bases/wings/units across Canada, the highly qualified professionals of the SISIP FS team are committed to enhancing the financial well-being of CAF personnel.

For locations, contact numbers and to verify eligibility to these and other SISIP FS programs, products and services, visit SISIP FS on-line or phone 1-800-267-6681.

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Canadian Defence Community Banking (CDCB)

Designed specifically for the Defence Community, Canadian Defence Community Banking offers cost-effective banking plans with unique features tailored to the military lifestyle and needs. Discover banking that serves your military life, with no-fee banking, no annual fee credit card options, rewards and optimized mortgage and lending rates, even when you relocate. For more than 10 years, BMO Bank of Montreal has supported Canadian Armed Forces members, veterans and their families through the Canadian Defence Community Banking Program. Get BMO employee discounts on your mortgage, with flexibility to move or break your mortgage through the Integrated Relocation Program when you're reposted. Grab onto support for the entrepreneurs in your military family by accessing a business account for as little as $6 per month to help you stay ahead of the competition.

Contact SISIP FInancial Client Support online or dial 1-800-267-6681.

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CAF Long Term Disability (LTD)

The Canadian Armed Forces Long Term Disability (CAF LTD) plan is a group insurance plan for CAF personnel, administered by SISIP Financial with Manulife the insurer, on behalf of the co-policy owners: the DM DND and CDS.

The CAF LTD VRP is a component of the CAF LTD plan. The CAF LTD VRP is available to CAF members who have been medically released, or to those who are about to be medically released, or have been assessed as 'Totally Disabled' by the insurer, Manulife, and have been approved for benefits under the CAF LTD plan.

The primary goal of the CAF LTD VRP program is to provide vocational rehabilitation support to assist eligible members in successfully transitioning to civilian employment by enhancing existing education, skills, training and experience, if required.

Once approved for LTD benefits, the claimant will be sent an introduction package containing the objectives and procedures with respect to the VRP. A VRP counsellor will assist the member in determining the best training plan and program. These plans are approved on an individual basis.

For further information contact the local SISIP Financial office or SISIP Financial at 1-800-267-6681.

The primary point of contact for CAF LTD is CAF LTD Services – Manulife at 1-800-565-0701.

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SISIP - Accidental Dismemberment Insurance Plan (ADIP)

The ADIP is a group insurance plan that provides a lump-sum benefit to eligible Canadian Armed Forces (CAF) members for an accidental dismemberment loss, or loss of use, of a limb, or the loss of sight, speech or hearing, which is attributable to military service and occurred by way of accidental, external and violent means. "Loss," as used above, shall mean a total and irrecoverable loss and includes total and irrecoverable loss of use.

For further information contact the local SISIP Financial office or SISIP Financial at 1-800-267-6681.

The primary point of contact for CAF LTD is CAF LTD Services – Manulife at 1-800-565-0701.

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Return Move (Reserve Force)

Upon completion or termination of the period of employment by the employer/hiring authority Reserve Force members may entitled to a return move from their current place of duty.

To initiate a request for a move, contact your unit Orderly Room.

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Reserve Force Compensation (RFC) During a Period of Injury, Disease or Illness

Reserve Force Compensation (RFC) could apply when an injury or illness continues beyond the termination of the Class of Reserve service during which subject injury or illness occurred.

For further additional information, please contact the Canadian Armed Forces Transition Group Headquarters, toll free at 1-800-883-6094.

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Soldier On

Soldier On provides resources and opportunities for ill and injured personnel to enjoy sports and recreation in a supportive environment that encourages them to become active for life.Soldier On also provides a short-term financial support program to acquire sporting or recreational equipment and/or participate in structured group activities through its grant program.

For more information,

Visit the

Soldier On website

E-mail:

Soldieron-sanslimites@forces.gc.ca

Or contact your Transition Center

Also, follow Soldier On

On social media:

Soldier On Facebook

Soldier On Twitter

Solider On Instagram

Soldier On Youtube

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Veteran Family Program

Releasing from the Canadian Armed Forces can be challenging for members and families, but even more so when the release is the result of a medical situation. When a Canadian Armed Forces member makes the transition from active service to veteran status, their family does too. The Veteran Family Program is here to help ease that transition by providing enhanced information and referral services, specialized transition programs and some of the traditional programs offered through Military Family Resource Centres.

Visit any Canadian Military Family Resource Centre and speak with the onsite Veteran Family Program Coordinator;

Call the Family Information Line at

+1-800-866-4546 or email FIL@CAFconnection.ca;

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Home Assistance Benefit

The purpose of the Home Assistance Benefit is to reimburse an ill or injured member for payments made to look after the member's principal or temporary residence.

The Point of Contact (POC) to determine eligibility and initiate a request for reimbursement is the local Transition Centre (TC).

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Vehicle Modifications Benefit

This benefit is intended to reimburse an ill or injured member for payments made to modify a total of one private motor vehicle (PMV) to allow the member to drive or be a passenger.

The Point of Contact (POC) to determine eligibility and initiate a request for reimbursement is the local Transition Centre (TC).

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Home Modifications Benefit

The purpose of this Benefit is to reimburse an ill or injured member for payments made to modify the member's principal residence to meet the member`s daily living requirements (ADL and IADL) based on the member's medical restrictions.

The Point of Contact (POC) to determine eligibility and initiate a request for reimbursement is the local Transition Centre (TC).

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Home Modification Move Benefit

The purpose of the Home Modifications Move Benefit is to reimburse an ill or injured member for moving expenses incurred during home modifications including expenses incurred while occupying a temporary residence.

The Point of Contact (POC) to determine eligibility and initiate a request for reimbursement is the local Transition Centre (TC).

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Sexual Misconduct Support and Resource Centre

Support services for currently serving and former Canadian Armed Forces members, National Defence public service employees, Cadets, Junior Canadian Rangers, and their families aged 16 and older, affected by sexual misconduct. Guidance and support for leaders and management on addressing sexual misconduct.

Independent Legal Assistance Program

• Learn about the program that facilitates access to legal assistance for individuals who have experienced military sexual misconduct.

Military Sexual Trauma Peer Support Program

• Learn about the development of the program, its model and features.

Restorative Engagement program

• Learn more about the Restorative Engagement program and how you can participate as a class member or a Defence representative.

Get support services

By telephone, 24/7 at:

Toll-free (North America): 1-844-750-1648

Local National Capital Region or collect call from anywhere else except the United States: 613-996-3900

Email: DND.SMSRC-CSRIS.MDN@forces.gc.ca (Emails replied during business hours, 7 am to 5 pm, Eastern Time)

See Contact the SMSRC webpage section for alternate international coordinates

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Education and Related Care of Dependent Children

The intent of Section 12 is to provide assistance to members serving at a post to ensure that their children obtain primary and secondary education, which approximates Canadian standards and enables the children to re-enter the Canadian school system with as little disruption as possible.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Employment Assistance for Spouses and Common-Law Partners

The intent of the allowances and benefits in this section is to provide financial assistance to a member to assist the member's spouse or common-law partner in securing employment at the post, or upon return to Canada, to facilitate re-entry into the Canadian workforce.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Foreign Service Allowance

The Foreign Service Allowances consist of the following allowances: A. The Foreign Service Premium; and The Post Specific Allowance.

If you have questions relating to your personal situation always consult the Chain of Command or the subject matter experts for current information.

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Post Living Allowance

The intent of the Post Living Allowance (PLA) is to compensate for higher costs of purchasing goods and services at a post where the cost of living is higher than in Ottawa/Gatineau.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Post Differential Allowance

The intent the Post Differential Allowance is to recognize undesirable conditions existing at certain posts by the payment of a Post Differential Allowance.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Telephone Calls

The intent of the allowances and benefits in this section is to assist a member to maintain contact with their family if on a prolonged absence due to Canadian Forces' requirements.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Post Transportation and Related Expenses

The intent of the allowances and benefits in this section is to assist a member with personal transportation requirements and with costs for vehicle leasing, post parking expenses, road taxes and licensing fees in certain locations outside Canada.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Gymnasium or Health Club Fees

The intent of the allowances and benefits in this section is to assist a member to maintain appropriate standards of physical fitness when a member who is posted, attached posted or attached posted (temporary) to a place of duty outside Canada.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Posting Loan

The intent of the posting loan is to aid with the purchase of items required at a post, such as food, clothing, household effects or a PMV.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Home Leave Travel Assistance

The intent of this section is to assist a member who is deployed or assigned to a place of duty outside Canada to reunite with their family member.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Post Travel Assistance

The intent of Post Travel Assistance (PTA) is to assist members and their families to travel away from the post during each posting, with more frequent travel provisions for members at more difficult posts.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Compassionate Travel

The provisions of this instruction are not intended to cover all family emergencies. Compassionate Travel Assistance is designed to compensate a member at a post for transportation and travelling expenditures arising from the serious illness or injury of a dependent student or child or the critical illness, injury or death of a family member.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Safe Storage Expense Benefit

The intent of the Safe Storage Expense Benefit is to provide reasonable protection if a member's living accommodation is unoccupied during a temporary absence of the member from the post, whether the absence arises from duty or other circumstances.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Emergency Evacuation and Loss

The intent of the allowances and benefits in this section is to provide assistance to a member, if the member or the member's dependants or special dependants are subject to an emergency evacuation from the post.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Compensation for Damage or Loss of Household Goods and Effects

This section provides for compensation as a result of damage or loss of household goods and effects occurring during a move to or from locations outside Canada for a member whose move does not occur under the CAFRD.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Inheritance

The intent of the allowances and benefits in this section is to provide assistance to a member who inherits household goods and effects or a PMV during a posting.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Custodial Expense and Private Motor Vehicle Storage

The intent of this instruction is to provide assistance for expenses associated with maintaining a vacant residence or storing a vehicle while on deployment, prohibited posting, attach posting or attach posting (temporary) outside Canada.

If you have questions relating to your personal situation always consult the Chain of Command or the subject matter experts for current information.

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Military Mental Health

Mental health issues can come in many forms. Get the help and advice you need. The Canadian Armed Forces offers exceptional medical and mental health care, support for families, and return-to-work programs.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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The Road to Mental Readiness (R2MR) Program

The overall training goals of The Road to Mental Readiness (R2MR) program are to improve short term performance and well-being, while mitigating any negative longer term mental health problems for CAF personnel and their families. R2MR is a program of the Canadian Forces Health Services.For families, the R2MR Family Life site offers an enhanced focus on the application of these tools in the context of the challenges and obstacles that are routine to most military families in their daily lives. It allows the learning the importance of wellness, access wellness training, connecting with supportive communities and map your progression through military life, including planning for relocations, deployments and reintegration.

For more information on R2MR, visit the website. Families requiring further information should visit the Road to Mental Readiness Family Life Website.

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Operational Stress Injury Social Support (OSISS)

Operational Stress Injuries (OSIs) are very real and have always been a part of military history. These invisible wounds that injure the mind and spirit can be just as fatal as physical wounds. Operational Stress Injury Social Support (OSISS) offers support by listening to those who are suffering, drawing on similar experiences, and providing assistance and guidance using resources available from the Department of National Defence (DND), Veterans Affairs Canada (VAC), and the community.

Peer Support Coordinators and can be reached toll free at 1-800-883-6094. For more information on OSISS, visit the OSISS website.

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Canadian Forces Member Assistance Program (CFMAP)

The CFMAP is a partnership between the Department of National Defence (DND) and Health Canada's Emergency Preparedness and Occupational Health Directorate Employee Assistance Services (EAS). The CFMAP offers confidential, voluntary, short term counselling to assist with resolving many of today's stresses at home and in the work place. The CFMAP should not be regarded as treatment for mental illness or addictions.

Entitled individuals residing in Canada and the USA can access this program through the toll free telephone number 1-800-268-7708 (TDD 1-800-567-5803). Entitled individuals residing in other countries must dial the International Access Code of the country from which they are calling and then 1-800-268-7708. This line is staffed 24 hours a day, 365 days a year by a fully bilingual, trained counsellor. The role of the telephone counsellor is to refer the client to a counsellor in private practice for face-to-face counselling, and if the client is in crisis, to provide counselling over the phone. For more information refer to the CFMAP website.

Contact will be made with the client within 48 hours and an appointment will take place within five days or sooner in crisis situations.

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Canadian Forces Health Services Centres

Locate a Canadian Armed Forces (CAF) medical, dental or physiotherapy centre anywhere in Canada and abroad.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Strengthening the Forces Health Promotion Program

The Strengthening the Forces (STF) health promotion program gives Canadian Armed Forces (CAF) members and their families information, skills and tools to promote and improve health and well-being.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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HOPE Program (Helping Our Peers by Providing Empathy)

The purpose of HOPE is to provide social support assistance to families that are affected by the loss of a loved one. HOPE matches trained peer volunteers to bereaved families.

More information on the HOPE program. HOPE can be reached toll free 1-800-883-6094 or email at HOPE-ESPOIR@forces.gc.ca

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Group Medical Benefits— Public Service Health Care Plan (PSHCP)

The PSHCP provides access to Medical and Drug Insurance for pensioners, survivors and dependants.

Contact the local unit Orderly Room for more information on the Public Service Health Care Plan.

Alternatively, for retired members, survivor's and their dependants, contact Directorate Pension and Social Program (DPSP) or the Government of Canada Pension Centre at 1-800-267-0325 or visit their website.

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Post Specific Allowance

The intent of Post Specific Allowance (PSA) is to assist a member with miscellaneous travel requirements, which are a consequence of foreign service.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Hardship Allowance

The intent of the Hardship Allowance (HA) is to compensate for the living conditions existing at a specific post.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Hardship Allowance Bonus

The intent of the Hardship Allowance Bonus (HA Bonus) is to compensate a member for repeated deployments.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Risk Allowance

The intent of the Risk Allowance (RA) is to compensate for the risks associated with a specific post.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Foreign Service Premium

The Foreign Service Premium (FSP) is an allowance payable to a member in recognition of foreign service and, as such, recognizes that there are disutilities and disincentives, some of which may be financial, resulting from service outside Canada.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Post-Combat Reintegration Allowance

The intent of the Post-Combat Reintegration Allowance (PCRA) is to assist a member to reintegrate with family following repatriation from a deployment where the member was engaged in CDS designated combat operations for all or part of the deployment and was not granted special leave (mission).

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Transportation on Special Leave

A member who deploys for 60 consecutive days or more may be entitled to the benefits under CBI 209.52 (Transportation on Special Leave).

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Transportation Assistance to a Rest and Relaxation Centre

The intent of the Transportation Assistance to a Rest and Relaxation Centre (TARRC) is to assist a member on deployment to travel to a Rest and Relaxation (R and R) Centre.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Laundry Expenses

A member is entitled to be reimbursed actual and reasonable laundry expenses if no laundry facilities are provided by the Crown or a third party.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Accommodations

While on deployment, where the AA determines that it is not feasible for the member to enter into a lease or to contract accommodations, and there are no Crown held accommodations available, the AA may authorize the reimbursement of actual and reasonable expenses for accommodation not to exceed the rates in the PSPC Accommodations directory.

If you have questions about your pay contact your Chain of Command or Orderly Room.

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Seamless Canada

The Department of National Defence (DND) and the CAF launched Seamless Canada (SC) in 2018 as part of Strong, Secure, Engaged (SSE) to help alleviate stressors unique to CAF members and their families.

We encourage you to complete the feedback form(s) below on the subjects relevant to your experience. We recommend that you fill out these forms a few months into a new posting when the experiences are still fresh in your mind, or to reflect on past postings.

• Spousal Employment
• Healthcare
• Child and Youth Education and Child Care

If you have questions contact the Family Information Line at 1-800-866-4546.

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Understanding Transition

Life as a member of the Canadian Armed Forces (CAF) is a process of continuous transition. It's never too early to plan. Checklists and tips for a successful transition.

To get more information, visit your local transition centre or contact the Canadian Armed Forces Transition Group.

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The Transition Process

The transition process encompasses much more than completing the administrative aspects of release and leaving the Forces, which is our current process.

To get more information, visit your local transition centre or contact the Canadian Armed Forces Transition Group.

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Release Process

The release administration part of your transition process will include a minimum of three engagements with a Release Administrator.At these sessions you will go through the necessary actions to terminate your employment in the CAF.

To get more information, visit your local transition centre or contact the Canadian Armed Forces Transition Group.

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Medical Release

The purpose of the CAF/VAC partnership is to develop and coordinate a joint medical transition plan in consultation with the member and family, health care team, and VAC.

To get more information, visit your local transition centre or contact the Canadian Armed Forces Transition Group.

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Reserve Release Information

Information for Reserve Members on what they can expect when Releasing and which programs and benefits they may be eligible for as a retired member of the CAF.

To get more information, visit your local transition centre or contact the Canadian Armed Forces Transition Group.

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Get Personalized Support with your Transition

Transition Advisors will help you connect to the right resources, services, and supports you need, every step of the way into civilian life.

To get more information, visit your local transition centre or contact the Canadian Armed Forces Transition Group.

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Member Transition Task List

Checklist designed to help you keep track of necessary tasks leading up to and after transition, based on each of the domains of wellbeing.

To get more information, visit your local transition centre or contact the Canadian Armed Forces Transition Group.

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My Transition Guide

Guide so that you can make informed decisions concerning your unique transitionrequirements.

To get more information, visit your local transition centre or contact the Canadian Armed Forces Transition Group.

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Digital Transition Centre: Book an Appointment with a Transition Advisor for a transition plan consultation

Transition Advisors (TAs) are your guides through the Military to Civilian Transition (MCT) process. They will help you:

• Explore career change options in the CAF that could work for you;
• Explore your readiness to transition across key areas of your life, such as your Health, Finances, Sense of Purpose, Life Skills/Preparedness, Housing, and Social Integration;
• Guide the design of an MCT Transition Plan that is personalized, professional, and holistic; and
• Collaborate with your Release Section, Veterans Affairs Canada, and Military Family Services to make sure that you are connected to all applicable services and benefits.

Connect to the right resources, services, and supports you need, every step of the way into civilian life.

Book a Transition Advisor to help you make informed decisions, guide, and advocate on your behalf throughout your transition.

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Veterans Affairs Canada Career Transition Services

Looking to start a career after your service in the military? Get career counselling, help with resume writing, and interview preparation to help you find a new career.

To get more information contact your nearest CAF Transition Centre.

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Veteran's Affairs Benefit Navigator

The Benefits Navigator is an online questionnaire to help identify the VAC programs and services you may be eligible to receive. The results include a brief explanation of each program, links to more information and, if available, a link to the application form.

For more information or for assistance, contact the Veteran's Affairs.

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Veteran's Service Card (VSC)

Get recognized for your service and stay connected to military and veteran support programs with your Veteran's service card.

Email: VSCQuestions.EnquetesCSAC@forces.gc.ca

Telephone: 1-833-995-0004

Mail:

Director General Defence Security
National Defence Identification Service
Veteran's Service Card
National Defence Headquarters
MGen George R. Pearkes Building
101 Colonel By Drive
Ottawa, ON K1A 0K2

Website: veterans-service-card.canada.ca/en/cu-cu/

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National Defence and Canadian Armed Forces Ombudsman

The Ombudsman's Office is a direct source of information, referral, and education for the men and women of the Department of National Defence and the Canadian Forces.

The Ombudsman also investigates complaints and serves as a neutral third party.

We are ready to help.

Reach us on Live Chat, Online Booking or by phone 1-888-828-3626.

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Veteran Ombudsman

The Office of the Veterans Ombud reviews complaints, and challenges the policies and decisions of Veterans Affairs Canada where we find individual or systemic unfairness. We strive to be an independent and respected voice for fairness and a champion for the well-being of Veterans and their families.

General Inquiries
Telephone (toll-free): 1-877-330-4343
Office hours (Monday to Friday)

• 9:00 a.m. to 5:00 p.m. (NDT)
• 8:30 a.m. to 4:30 p.m. (ADT)
• 7:30 a.m. to 3:30 p.m. (EDT)
• 6:30 a.m. to 2:30 p.m. (CDT)
• 5:30a.m. to 1:30 p.m. (MDT)
• 4:30 a.m. to 12:30 p.m. (EDT)

Email: info@ombudsman-veterans.gc.ca
Fax: (toll-free): 1-888-566-7582

Regular mail:
Office of the Veterans Ombudsman
P.O. Box 66
Charlottetown, PE C1A 7K2

Submit a complaint: https://www.ombudsman-veterans.gc.ca/en/get-started/complaint

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Access a Military to Civilian Transition Services Directory

A successful Military to Civilian Transition requires members ensuring the Domains of Well-being are being met.

To get more information, visit your local transition centre or contact the Canadian Armed Forces Transition Group.

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Atlas Institute for Veterans and Families

Atlas brings Veterans, Families, service providers and research partners together to create, gather and share knowledge on Veteran and Family mental health. We help to integrate this information into practice to improve treatment and support.

Atlas Institute for Veterans and Families is hosted by:

Royal Ottawa Mental Health Centre
1145 Carling Avenue
Ottawa, Ontario K1Z 7K4

Join us

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CANEX

A preferred destination for members of the CAF community by delivering a personalized, consistent and familiar shopping experience.

To display community-specific information, please select your location

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CFMWS Discounts and Savings

Shop local! Discover our CANEX local partners and services in your community.

To display community-specific information, please select your location

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Vocational Rehabilitation Program for Serving Members (VRPSM)

VRPSM is a program that enables eligible CAF members who have been notified of an impending item 3(a) or 3(b) medical release, with the approval of their CO, to commence participation in vocational rehabilitation training for up to six months prior to their final date of release.

Additional info VRPSM may be obtained by contacting the closest CAF Transition Centre (CAF TC) or by contacting Director Casualty Support Management (DCSM) at 1-800-883-6094 or DND.Transition.MDN@forces.gc.ca

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Federal Public Service Employment Priority Appointment for Eligible 3(a) or 3(b) Released Canadian Armed Forces (CAF) Members

Amendments to the Public Service Employment Regulations (PSER) allow for the priority appointment of certain medically released members of the CAF to positions in any department of the public service governed by the Public Service Employment Act (PSEA). This means that medically released CAF members who meet certain eligibility criteria, are entitled to be considered for employment in priority over other potential candidates for a position.

For additional information on priority entitlement for jobs in the public service, contact a member of the DCSM Transition Services team at:

Mailing Address:

DCSM Transition Service

Director Casualty Support Management

National Defence Headquarters

101 Colonel By Drive

Ottawa, ON K1A 0K2

Toll free:

1-800-883-6094

Fax:

1-613-971-0156

Email:

DND.Transition.MDN@forces.gc.ca

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Spousal Education Upgrade Benefit

The purpose of the Spousal Education Upgrade Benefit is to reimburse an ill or injured member for expenses to improve their spouse's or common-law partner's employability.

The Point of Contact (POC) to determine eligibility and initiate a request for reimbursement is the local Canadian Armed Forces Transition Centre/Unit or please contact the Canadian Armed Forces Transition Group Headquarters toll free at 1-800-883-6094 for assistance.

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Medical Treatment and Expenses

This section describes the entitlement to medical treatment and coverage of medical expenses for Canadian Armed Forces (CAF) members dependent upon their terms of service.

Medical treatment and expenses are entitlements under the responsibility of the Commander, Canadian Forces Health Services Group (CF H Svcs Gp). The point of contact is the closest military Health Services Centre.

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Education Expense Reimbursement (EER)

The purpose of EER is to provide eligible members with opportunities related to Professional Development, accreditation of military training, and preparation for career transition.

Details on all EER Programs, reimbursement rates, and career maximum expenses can be found on the CDA webpage or at the Self-Development Program – Education Expense Reimbursement (SDPEER) website (Intranet).

Contact CDA - EER Help Desk for further information relating to EER programs at SDPEER-PARFS@forces.gc.ca

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Funeral and Burial Expenses

The purpose of this instruction is to assist in defraying the cost of a dignified funeral and burial for members of the Regular and Reserve forces who pass away while on service.

For further information, please contact the Canadian Armed Forces Transition Group Headquarters toll free at 1-800-883-6094 or visit your nearest Canadian Armed Forces Transition Centre/Unit for assistance.

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Canadian Forces Superannuation Act (CFSA) – Pension Benefits for Members

The CFSA and associated regulations set out pension arrangements for Canadian Armed Forces (CAF) members and their dependants including the payment of benefits, indexing of annuities and supplementary death benefits.

For any matters concerning the CFSA, contact the Government of Canada – Pension Centre at 1-800-267-0325.

More information about this program can be found here.

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Canadian Forces Superannuation Act (CFSA) – Survivor Benefits

The Canadian Forces Superannuation Act (CFSA) and associated regulations set out pension arrangements for Canadian Armed Forces (CAF) members and their dependants including the payment of benefits, indexing of annuities and supplementary death benefits.

For any matters concerning the CFSA, contact Government of Canada – Pension Centre at 1-800-267-0325.

For more information about this program, see the survivor death benefits webpage or the Canadian Forces Superannuation Act - Survivor Benefits.

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Federal Public Service Employment - Spousal Priority Entitlement Benefit for Surviving Spouses and Partners

Surviving spouses or common law-partners of Canadian Armed Forces (CAF) members who meet certain eligibility criteria are entitled to be considered for employment on an external advertised appointment process in priority to those persons with no priority status for a position in the public service.

For additional information on the spouse/common-law partner priority entitlement in the public service, contact DCSM at 1-800-883-6094 or DND.Transition.MDN@forces.gc.ca.

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Veterans Affairs Canada

If you are a current or former member of the CAF or RCMP, or a family member, we have targeted services and benefits to improve your well-being.

If you have questions contact Veterans Affairs Canada.

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Next of Kin Travel Benefit (NKTB) for Ill and Injured Members

The purpose of the Next of Kin Travel Benefit (NKTB) is to pay or reimburse an ill or injured member for the travel and living expenses of the next of kin (NOK) and pre-authorized travel assistant. A member is eligible to receive the NKTB if all of the following conditions are satisfied:

1. It is assessed by a Canadian Forces Medical Officer or authorized civilian physician that:
   1. the member has a very serious illness or injury (i.e., life-threatening); or
   2. the presence of the member's NOK is immediately required at the member's location; and
2. the Chief of the Defence Staff (CDS) – or an officer designated by the CDS determines that there is no operational or security reason
3. that prevents the next of kin and a travel assistant, as the case me be being at the member's locations; and
4. the next of kin and a travel assistant, as the case maybe travel to the member's location.

For further information, please contact the Canadian Armed Forces Transition Group Headquarters toll free at 1-800-883-6094 or visit your nearest Canadian Armed Forces Transition Centre/Unit for assistance.

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Government Employee's Compensation Act (GECA) - Disability Benefits

The GECA provides compensation for the loss of earnings, medical care and other related benefits to federal employees injured in the course of their employment or disabled by reasons of an industrial disease due to the nature of their employment.

For more details on GECA coverage, refer to the Labour website or call the GECA regional office.

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Attendant Care Benefit

The purpose of the Attendant Care Benefit is to reimburse an ill or injured member for payments made to an attendant to provide non-clinical support to that member on a full-time basis.

The Point of Contact (POC) for eligibility and reimbursement is the local Transition Centre (TC).

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Quebec Pension Plan (QPP) - Disability Benefits

The QPP provides disability benefits to eligible contributors and their dependent children.

For information on eligibility for QPP Disability Benefits, visit the website.

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Canada Revenue Agency (CRA) Disability Tax Credit

The federal government recognizes that Canadians with severe disabilities face a higher cost of living. The disability tax credit (DTC) is a non-refundable tax credit that helps people with disabilities or their supporting persons reduce the amount of income tax they may have to pay. Once an individual is eligible for the DTC, they may claim the disability amount on their income tax and benefit return. This amount includes a supplement for persons who are under 18 years of age at the end of the year.

For more information about the DTC, visit the website or call 1-800-959-8281.

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Canada Pension Plan (CPP) Disability Benefits

The CPP provides disability benefits to eligible contributors and their dependent children.

The administration of CPP Disability benefits is the responsibility of Human Resources and Social Development Canada (HRSDC). They may be reached by calling Service Canada toll free 1-800-277-9914.

For more information on CPP-Disability Benefits, visit Service Canada online.

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United Nations (UN) Military - Death and Disability Compensation

The UN has a Death and Disability Compensation program for members on UN missions. However, it makes a key distinction between medical claims for United Nations Military Observers (UNMOs), and those for contingent members, including staff officers.

UNMO Claims should be forwarded by mail to the following

Address:

Deputy Military Adviser

Permanent Mission of Canada to the United Nations

One Dag Hammarskjöld Plaza

885 Second Avenue, 14th Floor

New York, NY 10017

USA

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Canada Pension Plan (CPP) Survivor Benefits

The CPP provides survivor benefits to eligible survivors or to the estate of a deceased contributor who has made enough contributions to the CPP.

The administration of CPP Survivor benefits is the responsibility of Human Resources and Social Development Canada (HRSDC). They may be reached by calling Service Canada toll free 1-800-277-9914 in English or 1-800-277-9915 in French.

For more information on the CPP Death Benefit, visit Service Canada online.

For more information on CPP Survivor Pensions, visit Service Canada online.

For more information on CPP Children's Benefit, visit Service Canada online.

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Quebec Pension Plan (QPP) Survivor Benefits

The QPP provides benefits to the next of kin (NOK) of workers who have sufficiently contributed during their lifetime.

For information on eligibility for QPP Survivor Benefits, visit the website.

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Next of Kin (NOK) Travel Entitlements when a Canadian Armed Forces (CAF) Member Dies

When an officer or non-commissioned member (NCM) dies on service, next-of-kin (NOK) who are eligible may be entitled to have their travel and living expenses paid or reimbursed if they attend a military repatriation ceremony, a military funeral for the officer or NCM, an interment of the officer or NCM, a military memorial service, or attend meetings of a Board of Inquiry (BOI) into the circumstances of the death.

In accordance with QR&O 209.02, the Chief of Defence Staff (CDS) shall authorize a military memorial service or a military repatriation ceremony if the CDS determines it is in the best interest of the Canadian Armed Forces (CAF).

For further information, please contact the Canadian Armed Forces Transition Group Headquarters toll free at 1-800-883-6094 or visit your nearest Canadian Armed Forces Transition Centre/Unit for as-sistance.

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Canadian Forces Severance Pay (CFSP)

Severance Pay is a lump sum payment paid to the member upon release.

This benefit is administered and paid by Release Benefits Administration (RBA) at National Defence Headquarters (NDHQ). For additional information, message the RBA positional inbox.

More Information about this program can be found here, or call toll free at 1-800-773-7705.

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Unused Leave Entitlement

The purpose of the unused leave entitlement is to ensure that the member's estate receives payment of the unused leave to which the member would be entitled.

For administrative questions relating to Unused Leave, contact DMCA 4 at 1-866-240-6726.

For information relating to Unused Leave payment, contact Director Military Pay and Allowances Processing (DMPAP) at 1-800-773-7705.

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Supplementary Death Benefit

The Supplementary Death Benefit (SDB) is a benefit similar to term life insurance. This plan requires mandatory contribution from its participants.

The DCFPS administers benefits available under the SDB Plan. Contact DCFPS toll free at 1-800-267-0325.

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National Military Cemetery (NMC)

Dedicated in June 2001, the National Military Cemetery (NMC) is a national focal point for sacrifices made to maintain Canada's commitment to peace and security, both internationally and at home. The Department of National Defence, in partnership with Beechwood, the National Cemetery of Canada in Ottawa, operates the NMC of the Canadian Armed Forces (CAF).

All inquiries related to applications for burial in the NMC should be directed to DCSM.

Mailing address

Directorate of Casualty Support Management

Canadian Armed Forces Liaison Officer to the National Military Cemetery

National Defence Headquarters

101 Colonel By Drive, Ottawa, Ontario K1A 0K2

CAF TG (Non-crisis hotline)
Tel:

1-800-883-6094

Fax:

613-971-0114

NMC staff can be reached at

613-696-0117

E-mail

NationalMilitaryCemetery-CimetiereMilitaireNational@forces.gc.ca

Website

Casualty Support

To contact Beechwood Cemetery to make arrangements after your application has been approved, call 1-866-990-9530 or 613-741-9530 and Fax: 613-741-8584

E-mail

nmc@beechwoodottawa.com

Website

Beechwood

Mailing address

280 ave. Beechwood Ave

Ottawa, Ontario K1L 8A6

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Veterans Affairs Canada - Financial programs and services

Support for your income, help making ends meet, and emergency funding.

If you have questions contact Veterans Affairs Canada.

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Canadian Armed Forces Transition Group (CAF TG) Headquarters Client Services

In cooperation with the Transition Centres (TC) Services sections, CAF TG Headquarters (CAF TG HQ) Services Delivery section provides personalized service to ill and injured CAF members, former members and their families. The TC Services Sections usually advocate on members' behalf and assist with various casualty administration problems and challenges. When these tasks cannot be resolved locally, CAF TG HQ Services Delivery personnel provide assistance using the additional resources available at HQ level.

The Point of Contact to determine eligibility for compensation and/or benefits is the local TC.

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Canadian Armed Forces Return to Duty Program for Members (CAF RTD)

The RTD program is a personnel management tool that works with and in harmony with other programs and services that provide care and support to ill and injured members. It provides a framework for enhanced communication between the member, the medical authorities and the CoC, while respecting privacy expectations. The RTD program is a rehabilitation initiative that helps members ease back into the workplace by adapting schedules and duties to their level of ability. The more supportive the work environment, the greater the potential for success.

To obtain the name of the nearest RTD program coordinator, please contact the Canadian Armed Forces Transition Group Headquarters toll free at 1-800-883-6094 or visit your nearest Canadian Armed Forces Transition Centre/Unit for assistance.

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Designated Assistant

The very serious illness/injury or the death of a service member is one of the most sensitive personnel-related events that a unit and its members will experience. Coordinated and intensive efforts of the unit and supporting staff are required to respond to the needs of the member and the family, and to the requirements of the service.

To reduce the administrative burden on the military and the family in their time of crisis, the Commanding Officer (CO) will appoint a DA.

For further information, please contact the Canadian Armed Forces Transition Group Headquarters toll free at 1-800-883-6094 or visit your nearest Canadian Armed Forces Transition Centre/Unit for assistance.

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Caregiver Assistance Benefits

The purpose of the Caregiver Benefit is to reimburse an ill or injured member for payments made for child care or other caregiving expenses.

The Point of Contact (POC) to determine eligibility and initiate a request for reimbursement is the local Transition Centre (TC).

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Veteran Family Telemedicine Service

The Veteran Family Telemedicine Service connects medically released Veterans and their families to Maple, a national network of Canadian-licensed doctors, nurse practitioners, and healthcare providers who are accessible online via secure text messaging, audio, or video.

It provides medically released Veterans of the Canadian Armed Forces and their families, one year access to virtual care service. This service works to ensure that you have timely access to a primary care physician during the first year of transition.

Veterans of the Canadian Armed Forces and their families have one year from their medically released date to sign up in order to be eligible for the Veteran Family Telemedicine Service. Bereaved families of deceased Canadian Armed Forces members also have access to this service.

Click here to visit Maple and fill out the required information, including name, medical release date, and last three digits of your military service number from when you were in the Canadian Armed Forces or contact the Family Information Line at 1-800-866-4546

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Veterans Affairs Canada (VAC) Benefits and Services

Canadian Armed Forces (CAF) Members, Veterans and their family members may be eligible for benefits and services administered by Veterans Affairs Canada (VAC). There are a wide variety of services for Veterans and their families—programs to assist you after an injury or during the transition from military to civilian life, and many other services to help you and your family throughout your life.

For more information on services and benefits and how to apply:

• My VAC Account - a simple and secure way to do business online with VAC: https://www.veterans.gc.ca/en/contact-us/my-vac-account
• General information on VAC Services and Benefits: http://www.veterans.gc.ca/eng
• To find the office or centre nearest you, contact VAC: https://www.veterans.gc.ca/en/contact-us

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Royal Canadian Legion — Services Bureau

The Legion's professionally trained Command Service Officers, whose role is mandated through legislation, provide representation services, advocacy and benevolent assistance free of charge, whether or not one is a Legion member.

For more information on Royal Canadian Legion services including representation and advocacy services, and benevolent assistance, Legion Housing, the Poppy Fund, and assisting homeless and “at-risk” veterans, contact the Dominion Command Service Bureau at 1-877-534-4666 or on their website.

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Extension of Class "C" for Reserve Service Personnel sustaining injury or Illness on Special Duty Service (SDS)

The purpose of an extension to Class C Reserve Force Service is designed to effectively reintegrate into the workplace, all Reserve Force personnel, who sustain an injury or illness while on Class C Service on an approved period of Special Duty Service (SDS).

For further additional information, please contact the Canadian Armed Forces Transition Group Headquarters, toll free at 1-800-883-6094.

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Military Family Virtual Healthcare Program (MFVHP)

For a limited time, Canadian Forces Morale and Welfare Services and Maple are collaborating to provide online doctor visits to dependents of Canadian Armed Forces (CAF) members living in Canada. The service is available seven days a week, 24 hours a day. A valid CFOne card number is needed to confirm your eligibility for this program.

If you are unable to connect with your own family physician or don't have one, Maple's doctors can provide you with:

• medical advice,
• prescriptions,
• lab or imaging requisitions.

Contact the Family Information Line at 1-800-866-4546 to get an access code for the service.

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PSP Reconditioning Program

The PSP Reconditioning Program supports Canadian Armed Forces (CAF) members as they recover from illness or injury through customized exercise, training plans, and access to sports. A key piece of the CAF TG's Return to Duty Program, PSP's Reconditionning Program is designed to help members as they recover, support them in returning to active duty, and improve their quality of life as quickly and safely as possible.

The PSP Reconditioning Program is delivered on CAF Bases and Wings (B/W) by PSP Reconditioning staff who hold the Clinical Exercise Physiologist certification under the Canadian Society for Exercise Physiology (CSEP-CEP) and are trained to work with severely ill and injured personnel. The partnership between health and fitness professionals on each B/W ensures smooth transitions for personnel during all phases of recovery. Each B/W program is overseen by their respective Reconditioning Manager or their Reconditioning Specialist. By providing customized fitness training plans, these specialists are able to support CAF members in regaining functional abilities, and work with them to achieve the high level of physical fitness required to be operationally ready and effective members of the military.

The PSP Reconditioning Program builds upon the principles established by the CF Health and Physical Fitness Strategy – a roadmap for improving the fitness of the CF as a whole – and the individualized care for the ill and injured provided through both Bases and Wings (B/W) Transition Center and the CF Rehabilitation Program. The PSP Reconditioning Program works in partnership with CF Health Services, CAF Transition Group, Soldier On, and B/W Chain of Command, all of whom provide dedicated support to soldiers recovering from illnesses and injuries. This shared approach ensures a seamless transition between physical rehabilitation and physical fitness reconditioning, which is crucial to developing personnel's functional independence and returning to active duties.

To get more information, connect with your local transition centre or contact the Canadian Armed Forces Transition Group. Contact a representative Monday to Friday from 8 am to 5 pm Eastern Standard Time. Our service standard is same day or next business day. All calls are confidential.

Phone

• Canada wide toll free: 1-800-883-6094
• National Capital Region: 613-995-1457
• Worldwide via the Military network: CSN 995-1457
• TTY/TDD: 1-800-467-9877

To obtain the name of the nearest RTD program coordinator, please contact the Canadian Armed Forces Transition Group Headquarters toll free at 1-800-883-6094 or visit your nearest Canadian Armed Forces Transition Centre/Unit for assistance.

Email: CAFTG-GTFAC@forces.gc.ca

https://cfmws.ca/

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My VAC Account

Serving Canada's Veterans, members and their families online. My VAC Account is a simple and secure way to do business online with Veterans Affairs Canada.

With your account, you can:

• Apply for benefits and services
• Communicate by secure messaging
• Manage your transition
• Track the status of your applications
• View a summary of your benefits
• Update your personal information

New to My VAC Account?

• Register if you are a Veteran, member of the CAF or RCMP, or a family member.

Call Monday to Friday 8:30 to 4:30, EST

Toll-free: 1-866-522-2122
TDD/TTY 1-833-921-0071

Outside of Canada?
United States: 1-888-996-2242 (toll-free)

United Kingdom, Germany, France, Belgium: 00-800-996-22421 (toll-free)

All other countries: 1-613-996-2242 (collect)

Email: information@veterans.gc.ca

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Regular Force Release Information (Financial Aspects)

This section outlines the financial aspects of the release process. Pay accounting actions are carried out upon receipt of a message promulgating a release, or when a Canadian Armed Forces (CAF) member is being cleared for release, whichever is the earlier.

For pay questions concerning Released and Releasing personnel, call 1-800-773-7705, or in the NCR, 613-971-6006.

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